Who is Will?
William Gill (Will) is an agile advocate, scrum enthusiast and web and mobile technology geek. He is the Product Owner for Nokia Maps, maps.nokia.com. This is his personal blog and expresses his personal views on software product design and agile. williamgill.de
Monthly Archives: December 2010
Don’t be evil (product designers)
Today, for the first time in what seems like ages, my PC caught the flu. This time it was a particularly annoying piece of malware called HDD Low; one of those fake system config utilities that spams you with fake … Continue reading
Posted in Product Design, Product Management
Leave a comment
How to remove HDD Low malware without paying for Anti-Spyware software or installing anything
For the first time in what seems like ages I somehow managed to catch a virus… this time a very annoying one called HDD Low. It’s one of those fake system optimisation utilities that keeps spamming you with false alerts … Continue reading
Analytics, data and product innovation
It’s important to understand what your users do, how they use your product… but remember: data never paints the whole picture. User research, user testing, usability studies, behavioural analysis, usage statistice: it’s all important – understanding and making sense of … Continue reading
Posted in Product Design, Product Management
Leave a comment
Better scrum user stories: save the solution for the spec
In the world of Scrum the user stories are at the heart of everything that’s added to the software: it’s how you break down the product strategy and requirements into discreet, develop-able chunks. We build software for our users, so … Continue reading
Posted in Scrum
2 Comments
A good scrum sprint demo
The Sprint Demo is one of the most important meetings on the sprint calendar. So why are so many sprint demos so poor? Firstly, why is the Sprint Demo so important? I think for several reasons: It makes the progress … Continue reading
Posted in Scrum
2 Comments
Seek understanding – not insurance
When you communicate, you have two responsibilities: 1. communicate your message 2. ensure the message is understood #1 is easy – but it is #2 that counts. You can do #1 and forget or skip #2 – but you haven’t … Continue reading
Posted in Communicating, Life at work
Leave a comment
Be delightful
Every interaction with a customer is an opportunity to surprise and delight them. Two great examples of this have stood out to me in the last week. Amazon.com I’m a shockingly frequent Amazon shopper. There are so many things that … Continue reading
Posted in Product Design, Product Management
Leave a comment
Will's Blog 