Category Archives: Communicating

Communication in standups: watch the team, not the speaker

You can gain a lot of insights about people’s mood and reaction to news and disucssions just by watching them. One habit I have picked up is during the daily standup, instead of watching the person speaking, I look around … Continue reading

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Seek understanding – not insurance

When you communicate, you have two responsibilities: 1. communicate your message 2. ensure the message is understood #1 is easy – but it is #2 that counts. You can do #1 and forget or skip #2 – but you haven’t … Continue reading

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The danger of cc and reply-all

I got an email the other day, adressed to me with a mailing list of all the other Product Managers from our site in cc, that started with the words: “Actually, that’s completely wrong.” It was referring to my previous … Continue reading

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